Dedicated Support That Drives Continuous Business Improvement

FirstCall Consulting dedicates Consultants to accounts to ensure ongoing support. We don’t believe support is just managing issues – we believe in continually optimizing your investment and being proactive with our recommendations. The end result is unmatched service and increased profits.


Global Managed Services v1

Product Services

  • Software Maintenance
  • Help Desk Release
  • Man. License Man.

Application Services

  • Application Support (1st – 3rd Level)
  • Process Maintenance
  • Business Improvement
  • Application Projects

Operation Services

  • Hosting
  • Operations (Basis Technology, Monitoring, etc.)
  • Operations Projects

Service Management

  • Continuous Business Improvement
  • Service and Project Reporting
  • SLA Review
  • Delivery Management

Some of Our Happy Customers