Dedicated Support That Drives Continuous Business Improvement
FirstCall Consulting dedicates Consultants to accounts to ensure ongoing support. We don’t believe support is just managing issues – we believe in continually optimizing your investment and being proactive with our recommendations. The end result is unmatched service and increased profits.
- Software Maintenance
- Help Desk Release
- Man. License Man.
- Application Support (1st – 3rd Level)
- Process Maintenance
- Business Improvement
- Application Projects
- Operations (Basis Technology, Monitoring, etc.)
- Operations Projects
- Continuous Business Improvement
- Service and Project Reporting
- SLA Review
- Delivery Management